Comments on: World Nomads Travel Insurance Review: What’s Included & What’s Not

By: NomadicMatt

NomadicMatt — Tue, 15 Jun 2021 19:52:01 +0000

Can you email me at matt@nomadicmatt.com and I can forward it on!

By: Lori Trochim

Lori Trochim — Mon, 14 Jun 2021 13:34:42 +0000

Are World Nomads out of business? I sent them an urgent request 6 days ago and tried to get a hold of them by phone which was impossible. I’ve written and called so many times.

By: NomadicMatt

NomadicMatt — Sat, 05 Jun 2021 18:30:34 +0000

In reply to Randy. I'm sorry I don't know. :(

By: NomadicMatt

NomadicMatt — Sat, 05 Jun 2021 18:29:32 +0000

In reply to Briana Carter. I get the explorer for that very reason!

By: NomadicMatt

NomadicMatt — Sat, 05 Jun 2021 18:26:47 +0000

In reply to Ashley. Send me an email and I'll help.

By: Ashley

Ashley — Thu, 03 Jun 2021 23:31:49 +0000

In reply to Brittney. I am currently having this issue as well... two people I'm traveling with emailed them and got responses with letters stating the required coverage is met, whereas I've sent 4 emails and tried calling (they told me they would let service know to email me back) and get no responses. Tried calling again today and keep getting hung up on. Definitely frustrated with their customer service and bummed I wasted $130 on a potentially useless insurance plan!

By: Briana Carter

Briana Carter — Sun, 30 May 2021 14:06:06 +0000

I know it’s a personal choice, but do you recommend the standard or the explorer package? I figured if you bring a computer and an iPhone, you might as well get the explorer. However, I didn’t know if it’s really worth the extra $100 or that is some dollars that I can save.

Thanks!

By: Randy

Randy — Fri, 28 May 2021 22:45:28 +0000

Matt, when you are looking into the above post, can you verify that the World Nomads coverage of $2500 for Trip Interruption will cover Costa Rica’s $2000 requirement for extended lodging expenses for quarantine in the event of COVID? I bought a policy today for our trip based on an email I got back from World Nomads saying they will cover additional accommodation expenses if you must extend your trip due to a physician certifying you cannot fly home due to sickness. Yet I’m getting conflicting information everywhere whether Costa Rica will accept this (even here above). Thank you.

By: NomadicMatt

NomadicMatt — Sun, 16 May 2021 17:36:56 +0000

In reply to Brittney.

Send me an email at matt@nomadicmatt.com and I can look into this for ya!

By: Brittney

Brittney — Fri, 14 May 2021 15:59:51 +0000

I started using World Nomads because of this article a few years ago but I think things have changed with them since the pandemic and they are really awful now. I recently bought a policy to travel to Costa Rica, which currently requires certain insurance minimums to travel there. I bought a policy through world nomads expecting it would meet those minimums since you can’t travel there without them. Kind of like how when you by car insurance it has to meet state minimums. Anyway, I had to spend hours getting through to an actual person on the phone and when I finally did I asked them if I could pay extra to meet the minimums or if I could have a refund and they will not do either. I haven’t even started my policy yet. I ended up having to buy other insurance on top of this insurance which is a major bummer. It also appears that they pick and choose who they give refunds to since my friend who bought the same policy as me was told she will be issued a refund. I get that they are probably struggling for money due to the pandemic but we all are and when you treat your customers well they will return. If you treat them badly they go elsewhere and tell everyone how awful you are.